Tuesday, April 29, 2008

Accepting and giving constructive feedbacks

Last year, my marketing module taught me about selective retention.

People tend to avoid/shunt/ignore bad stuffs that hurt their beliefs while only picking on those that goes with their values.

Bad stuff? What is bad exactly?

I feel that people often get confused/can't differentiate between criticism and constructive feedbacks. They often classify them together and label them as bad stuffs which they feel they should ignore.

Of course, you can't avoid criticisms in the real world. But to put things across nicely to a person by not using a harsh tone - this is constructive feedback. Simple yet direct, no feelings hurt as well. Much better than the "conventional", women-gossiping style where "personal" attacks are done directly or behind the backs of others.

Constructive feedbacks/ "good" criticism to praises are like failures to successes. People tend to ignore criticism more as compared to failures.

Life isn't perfect. It's one of the obstacles in our way that helps us improve and learn as we walked down that path of life.

Of course, not all criticisms apply. Personal attacks (like I mentioned earlier) has the effect of stirring tensions in ties and emotions. Avoid that especially if you're working in an organisation/committee etc.


I also want to share something from my communication skills 2 book =). It's about the fundamentals that every organistation has to deal with (which I think also applies to committees/ group projects etc).. but not related my topic today la. I find this really useful and applicable to committees. Think about it =).

1) Authority - the power to act and make decisions in carrying out assignments
This also means the power to delegate authority (entrust a task) to someone else.

2) Responsibility - the individual's obligation to carry out assignment duties.

3) Accountability (goes with responsibility) - meaning, holding a subordinate answerable for the responsibility and authority delegated to him.

4) Delegation - giving one person/group the power and obligation to act.

5) Coordination - synchronising all individual efforts toward a common objective
- to make sure that things happen at right time, place, and in correct order.
- means of achieving it includes, group meetings, personal contacts, communications.

6) Policy (which doesn't really apply much to cca) is a written/oral statement that serves as a general guide for decision making.

Alright better stop here.. Sleeping time!

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